FAQ
FAQ
Most frequent questions and answers
We make use of Picup and uAfrica so that we can try and provide the best delivery options possible in the shortest amount of time.
Deliveries take between 2 – 4 days nationally. Any Orders placed after 15:00 are only processed the following day. Weekends are not included in the delivery days.
We offer FREE Delivery on all orders over R 1000.
Yes. You will be sent a confirmation email as soon as your order has been processed. This email will also contain your tracking number.
We currently only ship in South Africa
We currently accept all relevant credit and cheque cards including Visa, Mastercard, Diners and Amex.
We accept payment in Rands only.
If you are not completely happy with the goods that you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.
We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
Please enclose the completed Returns Form with your goods, and make sure all returned items are well packaged, so as not to be damaged in the post.
To return an item you can simply complete the enclosed returns form and attach the return address to the package and take it to your local post office.
We offer FREE return postage on all orders returned within 14 days of receipt.
We aim to process returns within 2 working days of receiving them. You will be notified by email once the returns process is complete.
